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Job Responsibilities:

We are seeking a highly organized, motivated, hands-on individual to support our dispatch, transportation, warehouse, shipping, and receiving operations. This position is approximately 50% dispatch/administrative coordination and 50% warehouse/dock coordination.

Job Duties:

Dispatch & Logistics Responsibilities – Approximately 50%

• Assist the dispatcher with daily schedules, driver run sheets, customer paperwork, phone calls, and general dispatch support.

• Communicate with approximately 12 CDL truck drivers throughout the day regarding pickups, deliveries, trailer numbers, delays, schedule changes, and customer requirements.

• Prepare driver paperwork before runs and keep the dispatch board accurate and updated throughout the day.

• Track drivers and equipment using GPS and communicate changes or delays as needed.

• Collect, organize, check, and account for all completed driver paperwork.

• Verify that each driver turned in the required paperwork for every completed run and immediately follow up on missing information.

• Help keep drivers on task and make sure problems and delays are communicated rather than ignored.

• Support the main dispatcher so they can focus on customer emails, scheduling, planning, and future loads.

Warehouse / Shipping & Receiving Responsibilities – Approximately 50%

• Regularly walk the warehouse and dock areas to stay aware of current shipping and receiving activity.

• Communicate priorities to forklift drivers and identify which trailers need to be loaded or unloaded next.

• Collect load and unload paperwork from forklift drivers and verify trailer numbers and customer information.

• Make sure completed loads and unloads are communicated back to Dispatch.

• Help coordinate dock doors, trailer movement, incoming loads, outgoing loads, and warehouse priorities.

• Identify trailers or loads that have been sitting too long and determine what is causing the delay.

• Keep Dispatch, drivers, forklift operators, and warehouse employees working from the same information.

• Identify missing paperwork or communication problems immediately and help resolve them.

Truck, Trailer & Maintenance Coordination

• Report truck and trailer repair needs and contact repair vendors as needed.

• Help schedule repairs and follow up until equipment is returned to service.

• Assist with tracking preventive maintenance for trucks and trailers.

• Communicate equipment problems before they interfere with the next day's schedule.

• Help make sure the correct trucks and trailers are available for upcoming runs.

End-of-Day / Next-Day Preparation

• Contact drivers before the end of the day with their next-day assignment, start time, truck/trailer information, and special instructions.

• Prepare the next day's driver paperwork in advance.

• Make sure early-start drivers can arrive and leave without waiting for office personnel.

• Our goal is for a driver scheduled to leave at 6:00 AM to already know the assignment, have the required paperwork, and begin the route independently.

Skills and Qualifications:

• Highly organized, dependable, and detail-oriented.

• Strong communication and follow-through skills.

• Comfortable working with CDL drivers, forklift operators, warehouse employees, customers, and vendors.

• Willing to work both at a desk and actively on the warehouse floor and docks.

• Able to handle multiple priorities and make reasonable decisions without constant direction.

• Comfortable making phone calls, using email, GPS systems, and basic office programs.

• Able to professionally hold people accountable and follow up until tasks are completed

*This is a drug-free workplace. All candidates must be able to pass a pre-employment drug screen and be willing to submit to a national background check. If you're interested in this position, please apply with a complete resume and work history. *