Job Responsibilities: The scheduler is responsible for the patient s positive physical therapy experience before, during and after their treatment plan. Performing tasks and duties related to Relationship Management, Schedule Management, and Information Management. Job Duties: Greet patients and answer phones in a friendly and courteous manner Enter referrals following intake procedures Schedule client appointments Learn and effectively follow various health insurance requirements when scheduling Take patient payments and document appropriately Review schedule multiple times daily to fill cancellations and manage the waiting list Manage all aspects of schedule, specifically reviewing daily to discover/prevent errors Scan and enter Plan of Care approvals Balance the workload with the Patient Care Coordinator (front desk) Manage scheduling email, checking routinely throughout the day Maintain effective communication with the entire office team Coordinate with coworkers to scan and attach items to patient files Process medical records requests and calculate postage and invoice amounts Call for MRI/X-ray results as requested by clinicians Work with coworkers to make weekly follow up calls to referrals not yet scheduled Create monthly final notification letters and payment plans Sort, categorize, stuff and mail monthly statements Assist with special projects, as required Assist in keeping the clinic clean and organized Manage linen supply/ cleaning/ folding Benefits once hired in! Medical Insurance PTO Thrive Fund - $150/year *This is a drug-free workplace. All candidates must be able to pass a pre-employment drug screen and be willing to submit to a national background check. If you're interested in this position, please apply with a complete resume and work history.*