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Rug Gallery

Position Summary

• Sells area rugs to retail customers and small businesses in a retail store or over the telephone by performing the following duties.

Essential Duties and Responsibilities

• Handles walk-in customers and makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services. • Handles inbound sales lead calls to convert calls into sales.

• Overcomes technical and business objections of prospective customers.

• Provides product demos to qualified customers on request.

• Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.

• Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.

• Builds and maintains customer relationships.

• Writes orders in compliance with company policies and procedures, and ensures the customer understands and agrees with order specifications at the closing.

• Investigates and resolves customer problems.

• All other duties as assigned.

• This job has no supervisory responsibilities.

Retail/customer service experience

Availability M-F 8-6 and Saturday 9-5

Comfortable approaching customers

Comfortable learning product details

Professional communication to explain features and benefits

Managing objections

This is a drug-free workplace. All candidates must be able to pass a pre-employment drug screen and be willing to submit to a national background check. 

If you're interested in this position, please apply with a complete resume and work history.