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Retail Sales Consultant
Job Description
Rug Gallery
Position Summary
• Sells area rugs to retail customers and small businesses in a retail store or over the telephone by performing the following duties.
Essential Duties and Responsibilities
• Handles walk-in customers and makes outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and services. • Handles inbound sales lead calls to convert calls into sales.
• Overcomes technical and business objections of prospective customers.
• Provides product demos to qualified customers on request.
• Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.
• Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
• Builds and maintains customer relationships.
• Writes orders in compliance with company policies and procedures, and ensures the customer understands and agrees with order specifications at the closing.
• Investigates and resolves customer problems.
• All other duties as assigned.
• This job has no supervisory responsibilities.
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Retail/customer service experience
Availability M-F 8-6 and Saturday 9-5
Comfortable approaching customers
Comfortable learning product details
Professional communication to explain features and benefits
Managing objections
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This is a drug-free workplace. All candidates must be able to pass a pre-employment drug screen and be willing to submit to a national background check.Â
If you're interested in this position, please apply with a complete resume and work history.
Meet Your Recruiter
Debbe Timler
Branch Manager
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