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Front Office Lead - 1st shift.

Grand Haven Township, MI 49417

Posted: 11/30/23 Employment Type: Temp To Full-Time Industry: Admin / Professional Job Number: 129295 Pay Rate: $15 / hour

Job Description

Job Responsibilities: The Front Office Lead will function in a working role as a scheduler, patient care coordinator and team member. Effective communication with the front office staff and ensuring customer service to patients, ensuring a positive physical therapy experience before, during and after their treatment plan.


Job Duties: • Patient Care Coordination • Customer Service • Schedule Management • Handle complaints • Backup to all front office roles • Ensure front office is tidy • Coordinate Clinician Request for outside medical records • Ensure compliance with current healthcare regulations (HIPPA), medical laws and high ethical standards • Answer phones in a friendly and courteous manner


Benefits once hired in! • Medical Insurance • PTO • Thrive Fund - $150/year


*This is a drug-free workplace. All candidates must be able to pass a pre-employment drug screen and be willing to submit to a national background check. If you're interested in this position, please apply with a complete resume and work history.*

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