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The Front Desk Administrator serves as the first point of contact for members, guests, and visitors . 

This role is responsible for providing excellent customer service, managing front desk operations, assisting with member services, and ensuring a welcoming and professional environment. The ideal candidate is friendly, organized, detail-oriented, and able to multitask in a fast-paced hospitality setting.

Hours 8am-4pm Flexible days / Saturdays a must 

Salary :$22 per hour to start 

Location:  Treasure Island 

Key Responsibilities:

• Greet members, guests, and visitors in a friendly and professional manner.

• Answer and direct incoming phone calls and emails.

• Check members and guests in and verify memberships or reservations.

• Provide information about club amenities, events, policies, and services.

• Manage guest passes and maintain accurate visitor logs.

• Handle reservations for club facilities, events, and activities.

• Process payments, membership fees, and other transactions as needed.

• Maintain front desk area to ensure it is clean, organized, and presentable.

• Coordinate with club staff to ensure smooth daily operations.

• Assist with administrative tasks including filing, data entry, and scheduling.

• Address member or guest concerns and escalate issues when necessary.

• Support club events by assisting with check-in and guest coordination.

Qualifications:

• High school diploma or equivalent required.

• Previous front desk, receptionist, hospitality, or customer service experience preferred.

• Strong communication and interpersonal skills.

• Excellent organizational and multitasking abilities.

• Basic computer skills (Microsoft Office, email, scheduling systems).

• Professional appearance and positive attitude.

• Ability to work flexible hours, including weekends and holidays if needed.

Preferred Skills:

• Experience working in hospitality, country club, or resort environments.

• Cash handling and payment processing experience.

• Bilingual (Spanish/English) is a plus.

Work Environment:

• Fast-paced customer service environment.

• Interaction with members, guests, and club staff throughout the day.

• May require standing for extended periods.