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Customer Service Representative
Job Description
We are seeking a reliable and customer-focused CSR to join our busy auto repair shop. This position plays a key role in ensuring smooth front office operations, supporting customers, and assisting the service team.
Key Responsibilities:
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Answer incoming phone calls in a professional and courteous manner
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Take accurate messages and relay them promptly to the appropriate staff
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Schedule and confirm customer appointments for vehicle service
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Greet walk-in customers and assist with general inquiries
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Process customer payments and provide receipts
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Maintain a clean and organized front desk area
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Perform other light administrative tasks as needed
Qualifications:
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Previous experience in a customer service or receptionist role preferred
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Strong communication and organizational skills
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Basic computer skills and ability to learn scheduling/payment systems
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Ability to multitask and work in a fast-paced environment
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Friendly and professional demeanor
Additional Information:
This is a temporary position, ideal for someone looking to gain experience or fill a short-term role. Duration and hours may vary based on business needs.
Meet Your Recruiter
Suzanne Turcotte
Area Manager
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