Search Jobs

Job Title: Inside Sales Support Representative

Pay: $17–$18 per hour (dependent upon experience)
Schedule: Monday–Friday, 9:00 AM – 5:00 PM
Location: Near San Pablo Blvd and JTB (Jacksonville, FL)
Position Type: Full-Time, Temp-to-Hire, On-Site

Overview:
We are immediately seeking a dependable and personable Inside Sales Support Representative to handle inbound calls from both new and existing clients. This role focuses on order-taking, customer support, and quoting within a small, quiet office environment.

Company Overview:
The company supplies aggregate materials including gravel, sand, lime, river stone, and related products to a variety of customers. The owner brings 30+ years of industry experience and is actively growing the business.

Key Responsibilities:

• Answer inbound calls from marketing campaigns and existing customers

• Provide quotes and accurately take customer orders

• Deliver strong customer service while identifying upsell or cross-sell opportunities

• Learn and understand company products and pricing

• Assist with basic invoicing through QuickBooks (training provided)

• Maintain a professional, friendly, and helpful tone on all calls

Requirements:

• 1–2 years of experience in customer service, inside sales, or phone-based roles preferred

• Strong communication skills with a polite and professional demeanor

• Basic computer skills (no Excel required)

• Ability to work in a quiet, small office setting

• Dependable, coachable, and customer-focused

Work Environment:

• Small, quiet office attached to the business owner’s residence

• Low-traffic, neighborhood setting

• Direct access to owner for support and training

• Steady call volume with potential increases from marketing efforts

Additional Details:

• Paid training provided, ramp-up time varies by individual

• Casual office attire

• Immediate opening

• Opportunity for future growth as the company expands into a commercial office space

Hiring Process:

• Initial screening with FastTrack Staffing

• Phone interview with owner

• Final face-to-face interview with owner

Pre-Employment Requirements:

• This is a drug free workplace. All applicants must be willing to submit to a drug test and background check.