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Front Office Lead (1st Shift)
Grand Haven Township, MI 49417 US
Job Description
We are seeking a Front Office Lead for an established company in the Grand Haven, MI area who will function in a working role as a scheduler, patient care coordinator, and team member. The right candidate will also be able to effectively communicate with the front office staff and ensure customer service to patients, ensuring a positive physical therapy experience before, during, and after their treatment plan.
Job Duties of the Front Office Lead:
- Patient Care Coordination
- Customer Service
- Schedule Management
- Handle complaints
- Backup to all front office roles
- Ensure front office is tidy
- Coordinate Clinician Request for outside medical records
- Ensure compliance with current healthcare regulations (HIPPA), medical laws and high ethical standards
- Answer phones in a friendly and courteous manner
Benefits once hired in!
- Medical Insurance
- PTO
- Thrive Fund - $150/year
This is a drug-free workplace. All candidates must be able to pass a pre-employment drug screen and be willing to submit to a national background check.
If you' re interested in this position, please apply with a complete resume and work history.